Business enquiries and correspondence · ayturkglobal.com
Last updated: 15 October 2026
1. Data controller
Under the Turkish Personal Data Protection Law No. 6698 (“KVKK”), your personal data is processed by AYTURK GLOBAL GIDA TEKSTİL BİLİŞİM DANIŞMANLIK HİZMETLERİ SANAYİ VE DIŞ TİCARET LİMİTED ŞİRKETİ (“AYTURK GLOBAL GROUP” or the “Company”), as data controller, within the scope described in this notice.
| Address | Yeşilköy Mahallesi, Atatürk Caddesi, World Trade Center (Dünya Ticaret Merkezi) No: 10, Unit 60, 34149 Bakırköy / Istanbul, Türkiye |
|---|---|
| info@ayturkglobal.com | |
| Registered e-mail (KEP) | ayturkglobal@hs01.kep.tr |
2. Scope
This notice covers enquiries submitted through the buyer and manufacturer forms on ayturkglobal.com and business correspondence you send to us by email or other channels. Information on the cookies used on our website is provided in our Cookie Policy.
3. Personal data we process
- Identity: first name and surname
- Contact: business email address, country and, if you provide it, telephone number
- Commercial information: company name, selected sector, request or product details, quantities, delivery requirements, production capacity and certifications; depending on the sector, end-use and end-user country information
- Documents: files you upload and any additional comments
- Transaction security: enquiry reference number, submission time, a record that you have read this notice, and an encrypted (hashed) security token derived from your IP address and kept for a short period
4. Purposes of processing
- Assessing your enquiry and understanding your requirements or products
- Communicating with you and preparing and managing quotations and contracts
- Carrying out supplier assessments, trade compliance, export control and sanctions screening
- Securing our forms and preventing misuse (spam)
- Complying with legal obligations and protecting our rights in the event of a dispute
5. Method of collection and legal bases
Your personal data is collected electronically, partly by automated means, through the forms on our website, the files you upload and our correspondence with you. It is processed on the following legal bases under Article 5(2) of the KVKK:
- (c) processing is directly related to the conclusion or performance of a contract
- (ç) processing is necessary for the Company to comply with its legal obligations (trade compliance, export control, tax and commercial law)
- (e) processing is necessary to establish, exercise or protect a right
- (f) our legitimate interests in communication, enquiry follow-up and form security, provided that your fundamental rights and freedoms are not harmed
Ticking “I have read the privacy notice” on our forms only confirms that you have been informed; it is not a declaration of explicit consent. Your personal data is not processed on the basis of explicit consent.
6. Disclosure of personal data
Your personal data is accessible only to authorised Company employees who need it for their duties. For the purposes above and only to the extent necessary, it may be shared with:
- potential manufacturers, suppliers or buyers, in order to respond to your enquiry (generally limited to your company and request details)
- partners providing testing, inspection, logistics and customs services
- providers of website hosting, maintenance, IT and corporate email services
- our legal and financial advisers
- competent public authorities, where required by law
Our website hosting and corporate email services, and sharing with partners abroad where your enquiry requires it, may involve the transfer of your personal data outside Türkiye. Such transfers are carried out in accordance with Article 9 of the KVKK, primarily on the basis of appropriate safeguards such as the standard contractual clauses published by the Personal Data Protection Board, and in occasional cases where this is not possible, on the basis of the exceptions in Article 9(6) (for example, where the transfer is necessary for the conclusion or performance of a contract). Enquiry data is never sold.
7. Retention periods
| Data | Retention period |
|---|---|
| Enquiries and correspondence that do not lead to a business relationship | 2 years from the date of last contact |
| Enquiries, correspondence and documents relating to a business relationship | 10 years from the end of the relationship (Turkish Commercial Code Art. 82, Tax Procedure Law Art. 253 and general limitation periods) |
| Security token derived from IP address | Up to 30 days |
At the end of these periods, your personal data is deleted, destroyed or anonymised.
8. Commercial electronic messages
The commercial email preference on our forms is optional and is not required to submit an enquiry. You can change your preference at any time using the opt-out link in each message or by writing to info@ayturkglobal.com. Confirmations of receipt and responses to your enquiry are not commercial messages.
9. Your rights under Article 11 of the KVKK
- to learn whether your personal data is processed and, if so, to request information about it
- to learn the purpose of the processing and whether the data is used in line with that purpose
- to know the third parties in Türkiye or abroad to whom your data is transferred
- to request rectification of incomplete or inaccurate data and notification of this to the third parties concerned
- to request erasure or destruction of your data under the conditions in Article 7 of the KVKK and notification of this to the third parties concerned
- to object to a decision made against you solely through automated analysis
- to claim compensation for damage arising from unlawful processing
10. How to exercise your rights
You may submit your requests, together with information that allows us to verify your identity, in accordance with the Communiqué on the Procedures and Principles of Applications to the Data Controller:
- in writing to our address above,
- to our registered e-mail (KEP) address ayturkglobal@hs01.kep.tr, or
- by email to info@ayturkglobal.com from an email address you have previously notified to us and that is registered in our systems.
Requests are concluded free of charge as soon as possible and within 30 days at the latest; where the request involves an additional cost, a fee may be charged in line with the tariff set by the Personal Data Protection Board. If your request is rejected, you find our response inadequate or we do not respond in time, you may lodge a complaint with the Personal Data Protection Board.
11. Visitors from the European Economic Area and the United Kingdom
Where the EU General Data Protection Regulation (GDPR) or the UK GDPR applies, we process your personal data on the following bases: Article 6(1)(b) (steps prior to entering into a contract, or performance of a contract), Article 6(1)(c) (legal obligation) and Article 6(1)(f) (legitimate interests). In addition to the rights listed above, you have the right to restrict processing, to data portability, to object to processing based on legitimate interests and to lodge a complaint with the data protection supervisory authority in your country of residence.
12. Important
Please do not share personal data that is not necessary for your enquiry, special categories of personal data (such as health or biometric data) or confidential technical documents through our forms.
13. Changes
This notice is updated whenever our data processing activities or the applicable legislation change. The current version is always available on this page.
This English version is provided for information. In the event of any discrepancy, the Turkish version prevails.